About us

Learn more about us

Discover how it works by scheduling a
free consultation with our account specialist.

What is Bottleneck
Medical Distant Services

Founded in 2018, Bottleneck Medical Distant Services is a vertical of the business process outsourcing agency Bottleneck Distant Assistants. Our medical distant assistants understand the pressing challenges that physicians face every day in their practice, from piled progress notes and lower quality of patient care. These qualified talents share the same culture and love for healthcare integrated in the company’s core values and beliefs.

This enables BMDS to create, build and nurture professional relationships and assist private practices by delivering a roadmap with built-in systems and processes. We look forward to seeing these provide for a clear and concise future while instilling confidence throughout the hiring process and beyond.

Scribe filling out form

Our Philosophy

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We view the world through the lenses of a systematic approach to private practice growth. This ensures a higher success rate during the hiring process.

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Confidence is about understanding and knowledge. Always be prepared to explain every aspect of the process in easy to understand terminology.

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We embrace growth through transparency and efficiency. Integrity and good ethical values drive sound judgment.

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Working with us is an experience. We believe that experience should be unique, practiced and delivered with unequivocal passion.

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Internal communication is paramount to external appreciation. The most important people involved in this business is the internal staff.

Minds behind this

Jaime Jay

Founder, CEO, Host

Dr. David Laurino

Advanced Foot and Ankle Specialist

What Can A
Medical Distant Assistant (MDA)
Do For You?


General Medical DA

General Medical DAs verify the insurance benefits and eligibility of your patients as they inquire. This ensures that patients are properly covered by the insurance accepted at your clinic.

This is a preventative measure that avoids collections. It also prepares your patients in advance for what they owe so they aren't surprised with massive bills. Great customer service.

Illu-- Medical Scribe
Illu-- Medical Scribe

Medical Distant Scribe

Distant Medical Scribes document your consultations via HIPAA-compliant video conferencing. They encode, encrypt and transmit patient health information into your choice of EMR.

Avoid spending countless hours updating your own progress notes so you can either leave earlier or see more patients on a daily basis. Grow your private practice and lessen your workload!

Get To Know Better How Your Medical DA Will Positively Impact The Way You Run Your Practice.

Common Fears Of Hiring A Medical DA

There are several factors that may hold you back in making the decision to hire regardless of prior experience in the field. Here are some usual fears of hiring a medical DA that we have compiled:

  • Communication barrier
  • Finding a qualified medical DA
  • Output quality and productivity
  • Previous hiring experience
  • Sharing confidential information
  • Staff goes AWOL
  • Tight budget
  • Time zone difference
  • Unsure what kind of medical DA to hire
  • Unsure what tasks to outsource
  • Workplace accountability
  • Zero knowledge in staff hiring
  • Zero knowledge in staff management

How Does Medical Distant Assistance
Address These Fears?

People have been drawn closer by technology with the Internet era upon us. We can access reliable and affordable tools from almost anywhere in the world.

Medical distant assistance is one such aid in the plight of physicians for financial freedom, productivity, and work-life balance. In order to address the fears that come with the territory, Bottleneck Medical Distant Services have come up with a system to attract the right hire.

4 Easy Steps

Start with these 4 super easy steps and we're ready

Step 1

Complete the short inquiry form.

Step 2

Schedule a free consultation.

Step 3

Tell us what your practice
challenges are.

Step 4

Begin delegating your tasks!

Want A Medical Assistants? Talk With Us Today.

Hire A Qualified Medical Distant Assistants For Your Private Practice.