What is Bottleneck Medical Distant Services (BMDS)?
Founded in 2018, Bottleneck Medical Distant Services is a vertical of the business process outsourcing agency Bottleneck Distant Assistants. Our medical distant assistants understand the pressing challenges that physicians face every day in their practice, from piled progress notes and lower quality of patient care. These qualified talents share the same culture and love for healthcare integrated in the company’s core values and beliefs.
This enables BMDS to create, build and nurture professional relationships and assist private practices by delivering a roadmap with built-in systems and processes. We look forward to seeing these provide for a clear and concise future while instilling confidence throughout the hiring process and beyond.
Minds behind this
Jaime Jay
Founder, CEO, Host
Jaime Jay is the co-founder and managing director of Bottleneck Medical Distant Assistants. Together, with his partner Dr. David Laurino and their amazing team, they offer professional growth opportunities for ambitious physicians. This is done by creating an efficient and systematic approach to identify, hire and cultivate medical team members who focus on specific roles and responsibilities.
Jaime is a veteran of the United States Army where he was awarded the Army Achievement Medal with the 82nd Airborne Division in Ft. Bragg, North Carolina. After being honorably discharged from the military, he began working in the technology sector. He worked for three fortune 100 companies and his 12 years of experience in a corporate environment taught Jaime about executive marketing, management and sales.
In 2006, Jaime was asked to partner with a close friend to launch a real estate specific advertising agency. Once Jaime had a taste for the entrepreneurial spirit, he never went back to corporate America. This was Jaime's first experience outsourcing to the Philippines and has been working with people from the Philippines ever since.
When Jaime is not working on growing Bottleneck you can find him at the local ice rink playing hockey. He also enjoys traveling, hiking, playing guitar and boating. He resides in Springfield, MO with his girlfriend Sara and their adopted dog Nikita.
Dr. David A. Laurino, DPM
Advanced Foot and Ankle Specialist
Dr. David Laurino, co-founder and managing partner of Bottleneck Medical Distant Services, has learned through nearly 20 years of professional experience that growth is largely dependent on strategic delegation. David and the professional team at Bottleneck Medical provide reliable, cost-effective, and innovative administrative support solutions to physicians looking to grow their practices, improve efficiency and ultimately work smarter, not harder.
Dr. Laurino completed his undergraduate degree at the University of Arizona with a B.S. in Exercise and Sport Sciences and went on to graduate from the California College of Podiatric Medicine in San Francisco. He completed two years of surgical residency at the Southern Arizona Veterans Administration Medical Center and later became a board certified expert in podiatric medicine and surgery.
Dr. Laurino is the founder and CEO of the Podiatry Success Institute and host of the Podiatry Success Institute Business Podcast, dedicated to building a successful practice and living an epic life. He has a strong interest in business development, strategy, optimization, marketing and overall stringent practice management. He serves on the Board of Directors for the Institute of Podiatric Excellence and Development and is currently working on writing his first book.
David has spent nearly 20 years as a medical practice owner and is quick to share stories of failure and setbacks he has endured over the years. In fact, he credits much of his success to the roadblocks he has faced as he viewed each as an opportunity for improvement. This mindset, coupled with his interest in studying the habits and strategies used by the world's most successful business owners, has led him to where he is today. One of his favorite quotes is “Try not to become a man of success. Rather, become a man of value.” – Albert Einstein
David resides in Tempe, Arizona, with his wife, Katie, and two children. When he isn't caring for his patients or working on optimizing his businesses, you can find him playing guitar, golfing, cycling, hiking, snowboarding, or scuba diving.
What can a Medical Distant Assistant (MDA) do for you?
A Medical Distant Assistant becomes an extension of your private practice. Cut down the 2+ hours you spend updating your charts every day. Leave the eligibility and benefits checks and electronic medical records (EMR) to your MDAs so you can see more patients.
Invest more time in patients who need your expertise and regain control of your office and life.
There are three types of MDAs: General Medical Distant Assistant, New Patient Intake Coordinator and Medical Distant Scribe. Both of these positions are critical to the success of your medical private practice. We train you how to hire both of these positions that will positively impact your bottom line.
General Medical DA
General Medical DAs verify the insurance benefits and eligibility of your patients as they inquire. This ensures that patients are properly covered by the insurance accepted at your clinic.
This is a preventative measure that avoids collections. It also prepares your patients in advance for what they owe so they aren't surprised with massive bills. Great customer service.
Medical Distant Scribe
Distant Medical Scribes document your consultations via HIPAA-compliant video conferencing. They encode, encrypt and transmit patient health information into your choice of EMR.
Avoid spending countless hours updating your own progress notes so you can either leave earlier or see more patients on a daily basis. Grow your private practice and lessen your workload!
Common Fears of Hiring a Medical DA
There are several factors that may hold you back in making the decision to hire regardless of prior experience in the field. Here are some usual fears of hiring a medical DA that we have compiled:
How does medical distant assistance address these fears?
People have been drawn closer by technology with the Internet era upon us. We can access reliable and affordable tools from almost anywhere in the world.
Medical distant assistance is one such aid in the plight of physicians for financial freedom, productivity, and work-life balance. In order to address the fears that come with the territory, Bottleneck Medical Distant Services have come up with a system to attract the right hire.
4 Easy Steps
Start with these 4 super easy steps and we're ready
Step 1
Complete the short inquiry form.
Step 2
Schedule a free consultation.
Step 3
Tell us what your practice
challenges are.
Step 4
Begin delegating your tasks!
Talk with us today about the possibility of hiring qualified medical distant assistants for your private practice.
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