Our team has been involved with, or directly providing, Medical Distant Assistant Services since 2006. Bottleneck Medical Distant Services was organized in 2018 in response to the growing nationwide demand for quality Medical Distant Assistant Services that accurately and efficiently meet the medical needs of physicians.

No, they do not. However, they can apply frequent codes that a practice uses based on the practice dictation to help ensure accuracy and efficiency in billing. We highly encourage physicians to double-check for accuracy and efficiency for at least the first few months to ensure the progress notes are being recorded correctly.

Yes. Each of our MDA staff members has completed the HIPAA compliancy checklist to ensure that they are operating according to remote-access best practices according to Health and Human Services HIPAA Security Guide. We also guide you to only give access to what the VMA needs to accomplish their tasks. This reduces risks and improves your data security.

Bottleneck Medical Distant Services sends out invoices in two pay periods:

1. 1 - 15th
2. 16 - End of each Month

We will invoice you on the first business day after the end of each pay period. We recommend paying your invoice as soon as possible as we send the payment to your MDA as soon as we receive your payment.

We are here to serve and support you. If your Dedicated Distant Assistant does not show up for work, reach out to your business development representative right away. You can also send an email to [email protected].