Increased Value for Patients, Improved Lifestyle for Doctors
After a three-month pilot program, Bottleneck Medical Virtual Services now opens her doors to more podiatrists who want to improve their quality of life by hiring a virtual assistant.
“I want him and everybody else to take those two, three hours back and spend it with their families and not be burdened with all the glorified secretary work that each of us has to do,” says Dr. David Laurino, company co-founder.
Dr. Laurino has been in practice for nineteen (19) years and is not a stranger to the challenges in the field. He is a board-certified expert with specialties in podiatric surgery and sports medicine. He is a speaker at conferences and events and is a board member of the Institute for Podiatric Excellence & Development (IPED) group.
His co-founder, Jaime Jay, has been working with virtual assistants since 2006. Jaime is an up-and-coming entrepreneur with a passion for helping small business owners create their own systems, streamline their daily operations and ultimately grow at a maximum level.
They have teamed up to bring the best of both worlds.
Preventing Physician Burnout
The Physicians Foundation survey in 2018 revealed that 78 out of 100 physicians always feel burned out — a widespread phenomenon that has resulted to a downturn in the overall quality of care for patients and in the quality of life for doctors.
“I’ve told my partners, if I could only see patients, and not have to worry about all the outside BS, I’d practice until I was 70. Now, I’ll probably quit at 55,” says one survey participant.
What are medical virtual assistants?
Medical virtual assistants (MVA) are remote office assistants. They take care of administrative responsibilities so that doctors can focus on treating patients. Hiring them also costs less than working with traditional office personnel.
“If I could bring my overhead down and help increase production, then naturally we can produce more profit for ourselves and our practice,” says Dr. Laurino on the advantages of medical virtual assistants.
BMVS offers two main types of MVAs, namely the General Medical Virtual Assistant and the Virtual Medical Scribe.
General medical virtual assistants specialize in verifying the patient’s’ insurance eligibility. They review the existing coverage and prepares patients on what to know about it.
The latter type of MVA specializes in transcribing accurate patient data into the doctor’s chosen EHR/EMR software. They take care of the necessary documentation, while the doctor takes care of the patient.
Both types of assistants work with doctors via HIPAA-compliant video conference calls on a daily basis.
Work with Competitive Remote Professionals
All medical virtual assistant job applicants at BMVS are required to undergo a Health Insurance Portability and Accountability Act (HIPAA) training program for security and better administration of remote services to doctors.
They also go through a systematic screening process that ensures their qualifications in the field. They are all college graduates and/or registered nurses with at least one year of clinic experience. Their soft skills and tech requirements are evaluated in the preliminary stage.
To all interested podiatrists, free consultations are available through the BMVS website.